power bills

OUCC Says I&M Rate Increase Too High

Nov 9, 2017

The state’s utility consumer advocate says Indiana-Michigan Power’s proposed rate increase is too high.

Indiana-Michigan Power’s increase would go towards infrastructure upgrades, such as replacing power lines and trimming trees to avoid outages. Customers could see their monthly bill go up by about $26.

But public testimony in the case has been overwhelming negative. Anthony Swinger is a spokesperson for the Office of Utility Consumer Counselor, which represents the public in utility rate cases. He says the OUCC concluded the utility doesn’t need that much.

Energy Companies Warn Consumers Against Phone Scam

Jan 18, 2016
Martin Cathrae / https://www.flickr.com/photos/suckamc/11059685

A familiar scam targeting energy customers is popping up around the state again.

Duke Energy is among those warning its customers to be on the lookout for a phone call which sounds like it comes from the company.

On the other end is usually a threat – someone claiming to be from the utility who says they’ll shut off services if a bill isn’t paid immediately.

But the scam has one major hole – the person on the other end asks for a pre-paid debit card so they can drain the balance.

Duke Energy officials say that’s a practice they do not employ.